Establish a coherent IT governance system across the group
A diversified holding company's IT decisions had drifted toward the local — each business unit on its own architecture, its own vendors, its own metrics. The result was IT spend that was high in aggregate but illegible at the centre.
The leadership team needed governance that would let them steer technology investment across the group without reaching for control over every project.
Design a governance framework that aligned IT priorities with group strategy, defined accountability, and gave executives the dashboards and decisions they needed.
A governance framework was designed around COBIT 2019 principles, customised for the group's scale and mix of businesses. Decision rights, risk thresholds, and investment processes were defined and assigned.
Operational standards were issued for the most-cited capability gaps — cybersecurity, change control, vendor management, and service-level reporting.
A governance dashboard surfaced the half-dozen metrics the executive team actually used to steer, replacing the previous monthly slide-deck ceremony.
Assess the current governance baseline, design the target framework, embed it through policies, training, and tooling.
Map current governance practice across business units; identify the gaps that matter most.
Define decision rights, risk thresholds, investment processes, and operational standards.
Roll out via policy, training, and governance tooling; iterate on the metrics that actually steer.
